PRC Workforce
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What PRC does

Every person runs on automatic.
Some of those patterns cost the business.

PRC is a 90-day behavioural protocol delivered by email. It identifies the specific patterns that are reducing a person's output, replaces them with better ones, and installs the replacements until they run automatically. No sessions. No disclosure. No clinical record.


The evidence

Behaviour runs on triggers, patterns, and cost.

Most of what a person does at work is automatic. It fires in response to a specific situation without deliberate thought. That efficiency becomes a problem when the default pattern is the wrong one. PRC works on three components.

Component 01

The Trigger

The specific context or condition that fires the automatic behaviour. Identified precisely, not generally.

Component 02

The Pattern

What the person does automatically when the trigger fires. This is the target. Not the person. The pattern.

Component 03

The Cost

What that pattern produces in output terms. Quantified by the participant across 7 measures at four points in the protocol.


The protocol, 90 days

Three phases. Sequential. Structured.

58 structured inputs. 13 weekly worksheets. 74 emails across a 91-day span. PRC Index measured at days 1, 30, 60, and 90. The sequence cannot be shortcut. Each phase depends on the one before it.

Days 1–30
Mapping
The participant identifies which of their default patterns are running at a cost. Triggers are pinpointed. The gap between current and possible output is established.
Days 31–60
Redesign
Replacement patterns are designed. Each one is anchored to the same trigger as the default it replaces, so the context fires the new behaviour automatically, not by willpower.
Days 61–90
Installation
The replacement patterns are repeated under structured conditions until they run automatically. Automaticity is the goal, not awareness, not intention. The cue-to-response pairing is installed as an implementation intention (Gollwitzer, 1999) and repeated to automaticity (Lally et al., 2010).

90
Days. Fixed sequence. No shortcuts.
58
Structured email inputs across the protocol
7
Self-report measures in the PRC Index
44
Days lost per employee each year to working through it, against 6.7 days to sickness absence
Source: IPPR, 2024
£30bn
Rise in the annual UK cost of employee sickness since 2018. £25bn of it is lower output from people working through sickness
Source: IPPR, 2024
0
Names visible to the employer. Ever.
Why organisations use PRC

The people who never use your support.

Standard employee assistance programmes are now used by more than 10% of a workforce on average, up from around 4% in the past, on the figures providers report. Support or wellness programmes, apps and meditation meet the same wall: each one only counts the people who came forward. PRC is built for the people who will not raise their hand: senior professionals and mid-tier leaders operating below their productive capacity. (EAPA UK, 2024)

A 2024 review of the research found that EAPs often sit too close to management and give staff little say, which is part of why they go under-used (Long, Human Resource Management Journal, 2024). Research on telling anyone at work finds people hold back because of what it could cost them (Dewa et al., Frontiers in Psychiatry, 2021; Brohan et al., BMC Psychiatry, 2012). That is why PRC is built on structural anonymity, not a promised confidentiality policy.

EAP uptake
10%+
Average uptake EAPA UK reports from providers, up from around 4% in the past. Your own provider reports your figure, and yours is the one that matters. EAPA UK, 2024
Awareness gap
27%
Of UK employees knew their EAP existed, despite 79% of employers offering one. HCML, 2024

Anonymity is structural

The employer sees how many people took part, how many finished, and group figures only. No names. No HR pathway. No clinical record. Anonymity is not promised. It is built into how the product works.

No clinical overhead

PRC is a performance protocol. It does not diagnose, refer, or treat. There is no clinical contact and no case management. The organisation does not acquire liability by deploying it.

The financial case is direct

One £70k senior operating at 70% capacity for 6 months represents approximately £10,500 in lost output. IPPR finds the annual cost of employee sickness has risen by £30bn since 2018, and £25bn of that rise is lower productivity from people working through sickness.

IPPR, 2024

Reaches the unreachable

The target participant will not self-refer. They will not engage with anything positioned as support. PRC is positioned as a performance protocol, which is what it is. That framing removes the barrier to entry.

Delivered without HR involvement

The protocol runs entirely by email direct to the participant. HR sets up the deployment. After that, the system runs. No ongoing management, no case tracking, no sessions to schedule.

The evidence base

The protocol draws on CBT (Beck), behavioural chain analysis (Linehan), habit and context research (Wood and Neal), implementation intentions (Gollwitzer), and automaticity research (Lally). Each element has direct workplace application.

The route map

Do not take that on trust. Go and look.

Structural is a strong word, so here is the structure. One page, colour-coded, showing every piece of information the protocol touches and exactly who can see it. What you receive. What you never receive. And why the second list is a fact about the architecture rather than a promise on a page.

See where the information goes → It is the same page your people will read. Give them the address and let them check it privately, on their own phone, without clicking anything you sent them: prcworkforce.com/who-sees-what
What PRC does not do

PRC does not address structural problems, overload caused by under-resourcing, role design failures, or management decisions. If the primary problem is outside the participant's behavioural control, PRC will not fix it. Those are management decisions, not protocol targets.


The financial exposure

The larger cost is the one nobody tracks.

Absence is tracked. Working through it is not. UK employees lose an average of 44 productive days a year to working through sickness, against 6.7 days lost to sickness absence. The larger liability sits in the office, not outside it.

Metric
Sickness absence
Working through it
Cost increase since 2018
£5bn
Additional sick days
£25bn
Lost productivity, 5 times larger
Days lost per employee per year
6.7 days
44 days
Visible to HR
Yes, tracked
No, unmeasured
PRC addresses it
Partially
Directly
Source: IPPR, 2024. IPPR states that the annual cost of employee sickness rose by £30bn between 2018 and 2023 (£29.6bn in its full report). Of that increase, £25bn is lost productivity from working while sick and £5bn is additional sick days. Productive days lost rose from 35 to 44; sickness absence days rose from 3.7 to 6.7.

The Employment Rights Act 2025, effective April 2026, converts this from a productivity argument into a statutory payroll liability. Employers now carry SSP exposure from day one of any absence it generates, an estimated £400m in additional employer SSP cost across the UK each year. The commercial case for PRC is not a soft one. It is a payroll calculation. (DWP, Employment Rights Act 2025: Economic Analysis, 2026)


The evidence

Each element of the protocol maps to published research.

PRC is not a coaching framework. It is a structured behavioural protocol. Every component has a documented evidence base with direct application in workplace settings.

Beck
Cognitive Behavioural
Automatic thoughts and the cognitive model. The Mapping phase is structured around Beck's cognitive model: the protocol identifies the specific thought patterns and automatic responses that fire between trigger and behaviour. Participants do not analyse. They observe and record, which is the precondition for change. Beck, A.T., Cognitive Therapy and the Emotional Disorders (1976)
Linehan
Behavioural Chain Analysis
Phase sequencing is non-negotiable. Linehan's behavioural chain analysis underpins the three-phase structure: Mapping must precede Redesign, Redesign must precede Installation. The sequence cannot be compressed. Skipping the mapping phase produces a replacement that has no trigger anchor and will not install. Linehan, M.M., Cognitive-Behavioral Treatment of Borderline Personality Disorder (1993)
Wood & Neal
Habit & Context
Context fires the habit, not willpower. Wood and Neal's research establishes that automatic behaviours are triggered by stable contexts, not by decisions. The Redesign phase anchors replacement behaviours to the same context as the default, so the trigger fires the new response instead of the old one. Wood, W. & Neal, D.T., A new look at habits and the habit-goal interface, Psychological Review (2007)
Gollwitzer
Implementation Intentions
If/then planning converts intention into automatic action. Gollwitzer's implementation intention research shows that specifying when and where a behaviour will occur dramatically increases follow-through. The protocol's IF/THEN constructions are the mechanism by which the replacement is linked to the trigger. A 2024 study in the Journal of Occupational and Organizational Psychology confirmed this mechanism produces habit formation directly in workplace settings. Gollwitzer, P.M., Implementation intentions, American Psychologist (1999) · Trenz and Keith, JOOP (2024)
Lally
Automaticity
Automaticity requires time, not effort. Lally's research on habit formation timelines establishes that automaticity, the point at which a behaviour runs without deliberate initiation, requires consistent repetition over an extended period. This is why the protocol is 90 days. Shorter interventions produce intention, not automaticity. Lally, P. et al., How are habits formed: Modelling habit formation in the real world, EJSP (2010)

References

Sources and evidence base.

For organisations ready to address the performance gap no other product reaches.