A talk for senior professionals and managers, and for the HR people who look after them. About a pattern that costs people output at work, and why they will not put their name on a list to get help with it.
Told by someone who ran that pattern for years. Not a clinician. Nobody in the room is asked to say anything about themselves.
Think about the forms. An income protection application. A life cover renewal. A critical illness form. Each one asks about treatment for a mental health condition. Say yes and the premium can go up. Leave it off and a claim can be refused later. And the insurer can ask your GP for a report.
So people keep it off the record. That is not a lack of awareness. It is a sensible decision about money.
The insurance piece is only part of it. Once it is out inside an organisation it stays out. The manager who handled it well still knows. The HR Director who was completely discreet still has a file.
So they keep going. They turn up. They perform. They manage it in private. Most employers who measure it find only 3 to 5 in every 100 staff use their EAP. And UK employees lose an average of 44 productive days a year to working while unwell, against 6.7 days off sick. Not people who are off. People who are at their desk, every day.
Until they cannot do it anymore.
HCML, 2024: nearly 85% of UK employers surveyed said their EAP utilisation was 3 to 5%. · Vitality, Britain’s Healthiest Workplace, reported in IPPR, Healthy Industry, Prosperous Economy, O’Halloran and Thomas, 2024.
One is for the people the pattern costs. The other is for the HR people who have to report on it.
My story, told as a performance account. Not a motivational talk. What a pattern costs a professional, how it runs unseen for years, and what twelve years of a different default looks like in practice.
No clinical language. Nobody is asked to identify themselves or share anything, in the room or afterwards.
Most employers know what their staff support costs and roughly how many people use it. Very few know why the rest do not. This talk is about that gap, and what a board needs to see instead of a single take-up figure.
In person within 25 miles of Leek. Online, or recorded, anywhere else.
After the talk. If your organisation wants to know how many staff use the support you offer, and what stops the rest, that is the Total Support Usage Audit from PRC Workforce. The talk and the audit are separate. You can book either without the other. Learn about PRC Workforce →
I was building property developments at the time. Investors in the room. Banks. Architects. People whose opinion of me was directly connected to money moving and contracts signing. I had a pattern that was running everything. I could see the cost of it. I could not see a route out that did not cost me more.
"The thing that felt like it had to stay secret turned out to be just a chapter. A long one. But a chapter."
What I eventually understood was that I had been applying the wrong kind of solution to the right problem. Willpower and rules work on the surface. The pattern underneath has to be mapped and replaced. Not fought.
Twelve years ago I acted on that. Twelve years later the pattern has not come back. Not because I am stronger. Because the conditions that fed it no longer exist in the same way.
There are no anonymous testimonials on this page. There is one case study. It is mine.
30 minutes. Every call comes to Jon. Tell him the room, the date and how long you have. If the talk is not the right fit, you will be told.
Or call direct: +44 7493 087262
PRC Workforce measures how many of your staff use the support you offer, and what stops the rest. Staff answer anonymously. You get a report for the board.
See PRC Workforce →My Leak. My Default. is a talk. It is not therapy, counselling or any form of clinical treatment. It does not diagnose and it does not prescribe.
Jon speaks from his own experience. He is not a clinician and does not give clinical or insurance advice. If you are worried about your health, speak to your GP. If you have a question about a policy, speak to your insurer or adviser.
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